Terms of Use

Last Updated: May 10, 2025

Welcome to Ilvexoraqen. These Terms of Use govern your access to and use of our website, services, and platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.

2. Eligibility

You must be at least 16 years of age to use our services. By using our platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.

3. Account Registration

To access certain features of our platform, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and account credentials
Notify us immediately of any unauthorized access to your account
Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these terms or contain false information.

4. Use of Services

4.1 Permitted Use

Our services are provided for educational and informational purposes. You may access courses, seminars, and educational content in accordance with these terms and any specific course requirements.

4.2 Prohibited Activities

You agree not to:

Use our services for any unlawful purpose or in violation of any applicable laws
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Interfere with or disrupt the operation of our services or servers
Attempt to gain unauthorized access to any portion of our platform
Upload or transmit viruses, malware, or any other malicious code
Collect or harvest information about other users without their consent
Reproduce, duplicate, copy, sell, or exploit any portion of our services without permission
Share your account credentials with others or allow multiple users to access a single account
Download, copy, or redistribute course content except as explicitly permitted
Engage in any form of harassment, abuse, or harmful behavior toward other users

5. Intellectual Property Rights

5.1 Our Content

All content available through our services, including but not limited to text, graphics, logos, images, videos, audio clips, course materials, software, and data compilations, is the property of Ilvexoraqen or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial educational purposes. This license does not include the right to:

Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content
Use our content for commercial purposes without prior written consent
Remove any copyright, trademark, or other proprietary notices from our content

5.3 User Content

You retain ownership of any content you submit to our platform, including forum posts, comments, and discussions. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with operating and promoting our services.

6. Payment and Subscriptions

6.1 Fees

Certain features and courses may require payment of fees. All fees are quoted in the currency specified on our platform and are subject to change with notice. You agree to pay all applicable fees as described at the time of purchase.

6.2 Billing

For subscription services, you authorize us to charge your payment method on a recurring basis according to the billing cycle you selected. Subscriptions automatically renew unless cancelled prior to the renewal date.

6.3 Refunds

Refund eligibility is determined on a case-by-case basis and subject to our refund policy. Generally, refunds may be available within a specified period after purchase if you have not substantially accessed the course content.

6.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access until that time.

7. Course Enrollment and Completion

When you enroll in a course or seminar, you gain access to the associated materials for the duration specified at the time of enrollment. We do not guarantee that any course will lead to specific outcomes, certifications, or employment opportunities unless explicitly stated.

Certificates of completion, if offered, are provided based on your successful completion of course requirements and are for personal use only.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not owned or controlled by Ilvexoraqen. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access third-party sites at your own risk and should review their terms and policies.

10. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

Warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties that our services will be uninterrupted, secure, or error-free
Warranties regarding the accuracy, reliability, or completeness of content
Warranties that defects will be corrected or that our servers are free of viruses

We do not warrant that our services will meet your requirements or expectations.

11. Limitation of Liability

To the maximum extent permitted by law, Ilvexoraqen and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from:

Your access to or use of or inability to access or use our services
Any conduct or content of any third party on our services
Any content obtained from our services
Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred currency units, whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ilvexoraqen and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in any way connected with:

Your access to or use of our services
Your violation of these Terms of Use
Your violation of any third-party rights, including intellectual property or privacy rights
Any content you submit or transmit through our services

13. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our services without liability.

14. Changes to Terms

We may update these Terms of Use from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised terms.

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

15.2 Termination by Us

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe:

Violates these Terms of Use or our policies
Is harmful to other users, third parties, or our business interests
Exposes us to legal liability

15.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. We may delete your account and content, and we are under no obligation to retain or provide copies of your data. Provisions of these terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

16. Dispute Resolution

If you have any concerns or disputes regarding our services, we encourage you to first contact us informally to seek resolution. We are committed to working with you to reach a fair solution.

17. Governing Law

These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions. You agree to submit to the jurisdiction of the courts for resolution of any disputes.

18. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms you agree to when using specific features of our services, constitute the entire agreement between you and Ilvexoraqen regarding your use of our services and supersede any prior agreements.

20. No Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Ilvexoraqen.

21. Contact Information

If you have questions, concerns, or feedback regarding these Terms of Use or our services, please contact us:

Ilvexoraqen
28 Milner St, Mobeni East
Durban, 4060
South Africa

Phone: +27 11 869 3789
Email: info@ilvexoraqen.world
Signal: https://signal.me/#p/+27118693789

22. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions.